Terms and Conditions

1) All orders, in order to be started, must be confirmed via the contact information that you provided me. The requirements for the confirmation of the order include:

      a. A confirmed condition of the shoes.

      a. A response from the buyer.

      b. A scheduled send/shipping date by the buyer.

      c. A scheduled return/shipping date by Clean Kicks.

      d. A confirmed and properly calculated price.

      e. A timeline for the cleaning.

      f. A confirmed location to ship and send your kicks to.

      g. A confirmed and agreed payment method.

2) All prices are subject to increase and decrease based on the attention required per order. 

3) All shoes are cleaned differently than other shoes, although the same method is used routinely.

4) Any and all shoe stains are subject to not being fully removed, and any stains that are not able to be removed will not affect the cleaning price in any way. For any stains that I can not remove, I will inform you on the matter via your contact information that you have provided and I will send a picture of the stain(s) I was unable to remove.

5) If there is anything that I am unable to clean, I will notify you of that certain area of the shoe.

6) Any cleanings of the inside of the shoe such as the insole and the inside heel will not always be cleaned. There will always be an attempt, but some shoes, depending on the deep stains and the material of the shoe, will not be successful in the cleaning of the inside of the shoe.

7) If a cleaning is completely and entirely unsuccessful, meaning that I was unable to clean the shoe even slightly, you have the choice to demand your shoes back immediately. Otherwise, they will be returned on the day we scheduled when we confirmed the order.

8) Any scratches, scrapes, incisions, and faded parts of the shoe- in short, any part of the shoe that needs to be restored, meaning painted, sown, anything other than cleaning the shoe- I am not liable for. Any marks that have destroyed the material of the shoe that are not removable, I am not liable for. 

9) Clean Kicks specializes in shoe cleanings, not restorations. Restorations include sole whitening, re-painting, re-gluing, sowing, etc. 

10) Clean Kicks is not responsible for any markings that were on the shoe beforehand. Clean Kicks is not responsible for any stains that were on the shoe beforehand. To insure this, pictures will be taken identifying any and all stains. So, if there are any stains, markings, scratches, etc. that cannot be removed that were initially on the shoe before, they will be shown to the customer in detail explaining why they are not removable.